Warranty Policy

In order to ensure maximum customer satisfaction, Authorized Sherbourn Dealers are, with only rare exception, prohibited from selling our products by telephone, mail, or over the internet. Before purchasing any Sherbourn product over the Internet or by telephone or mail order, be certain to check with Sherbourn to verify that the seller is an Authorized Sherbourn Dealer, because Sherbourn products which are purchased from anyone other than an Authorized Sherbourn Dealer are expressly excluded from Sherbourn's warranties.

We urge you not to make the mistake of buying from someone who has chosen not to meet our qualifications, and in so doing, run the risk of being sold a product for which you will have no warranty protection.

If you have any questions about our warranty policy, please contact us at info@sherbourn.com.

Technical Support

To reach us by phone, please call 978-663-7385 between the hours of 9 a.m. and 5 P.M. EST. To reach us by the web, go to the Contact Us section and submit your technical support issue. We try to respond to each request promptly.

RS-232 Codes for PT-7010A

Click here to download the discrete RS-232 codes for the PT-7010A pre-processor.

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